Working with Others (SCQF 4) – Assessor guidance

Both tasks below must be completed

Task 1: Work co-operatively with others
Work co-operatively with at least one other person, who may be a colleague, client. or customer, to achieve a common goal.

To do this you will have to:
 use straightforward interpersonal skills
 work with others to identify the main roles within the co-operative working activity and/or activities, what your role is, what tasks you will do and how they relate to the roles of others involved
 carry out your role, adapting your actions and behaviour as appropriate, for example:
 if you need to cover for someone who is off ill, where roles overlap
 if the timescale changes
 ask politely for information and support from others, for example:
 can they assist you if you need help
 can they provide resources you need?
 look for ways to be helpful in providing information and support to others, for example:
 offering encouragement
 recognising their strengths, skills. and preferences
 listening to their needs and wishes
 responding sensitively to their needs
 sharing resources
 demonstrating or explaining something you know more about

Task 2: Checking and evaluating
Check how well you and others involved contributed to the co-operative activity and/or activities.

To do this you will have to:
 decide on measures you can use to judge how well you co-operated with others, for example:
 did you use interpersonal skills well
 did you complete all your activities
 did you adapt your role to suit any changing circumstances
 did you seek support from others
 did you help, support. and encourage other people
 did you respond sensitively to others’ needs?
 ask for feedback on your contribution to the co-operative activity and/or activities from others involved
 use your chosen criteria and feedback to make a decision on how well you co-operated with others, and how well the co-operative working arrangements operated overall, for example:
 what did you do particularly well
 how did you deal with any difficulties
 how did you and others interact with one another
 was the common goal achieved effectively?
 set objectives for how you could improve your own co-operative working skills and future co-operative working arrangements