Both tasks below must be completed
Task 1: Investigating
Investigate reasons why a straightforward problem related to your work has arisen. The problem will be one that might be dealt with in several different ways, but will occur in a familiar situation. You will need to carry out a number of steps to deal with the problem.
To do this you will have to:
recognise the main reasons for the problem, situation, or issue, for example:
what are the causes of the problem
why has the situation arisen
who is involved?
decide on an approach to deal with the problem
Task 2: Planning and solving
Plan, organise, and carry out a straightforward activity to deal with the problem.
To do this you will have to:
work out an action plan to deal with the problem, for example:
what are the tasks involved
in which order should the tasks be done
who should do each task
are there any limitations you must work within
do you need permission to carry out any tasks in your action plan?
choose and get the resources you will need to carry out your action plan, for example:
equipment
information
money
input from other people
carry out your action plan
Task 3: Checking and evaluating
Check how well your approach to the problem-solving activity worked in practice.
To do this you will have to:
identify the strengths and weaknesses of your problem-solving activity, for example:
did you identify the main reasons for the problem
did the action plan run to time
did everyone carry out their allotted tasks
did you allocate enough resources?
suggest ways of solving similar problems in future based on this experience