INTRODUCTION
FDE Training Ltd, known as ‘The Company’ within this document, is fully aware of the Awarding Organisations requirement to have a functioning Data Management system. This system will ensure that data received, stored and processed will be kept secure and will be stored in accordance with the relevant Data Protection Act.
PROCESS
Administration staff will ensure the Trainers/Assessors operating on behalf of The Company will collect all the necessary data required by the Awarding Organisation to properly register and manage each individual’s qualifications.
The form used to hold this information is the Learner Registration/Achievement Details Form, these are included in the Learner Induction Pack given to Learners at the commencement of their course.
At start of the programme the forms are given to Administration staff by the Trainer/Assessor in order that the Learners can be registered for the appropriate qualification/s, once registered the Administrator will record the registration number on the Learner form and return the forms to the Trainer/Assessor in order that the Learners number can be recorded on the Assessment documentation.
The Administrator will use the company address to register the Learner; this will ensure all Certificates are sent to The Company where the Certificates will then be sent to the Learner. In some instances, the Certificates are sent to the Company address that has requested and paid for the training. All certificates are sent with a covering letter and a return section asking for confirmation of the receipt of Certificates which should be returned to The Company.
At the point where Certificates are received by The Company, the Administrator will access the SQA Connect portal and reinstate the Learners home address, the information will be taken from the original Learner Registration/Achievement Details Form.
For Learners not continuing with their qualifications, on confirmation of leaving the programme the Administrator will withdraw the Learners from the SQA Connect portal.
Data Cleansing – ensure that the candidates who are registered through the sqa connect system details are correct and check completion dates of the qualification they are registered for are in date, Update information where necessary – to be checked over 12 weeks or when necessary.
STORAGE OF PERSONAL DETAILS
The personal details of all learners are kept on the secure company shared area which is password protected. Only authorised Company staff will have access to this area.
Hard copies of any paperwork containing personal details will be scanned and uploaded to a learner folder on the shared area. The hard copy will then be shredded.
All records will be retained and stored to meet the legal requirements of the Data Protection Act 1998 and the SQA.
MANAGEMENT OF LEARNER EVIDENCE RECORDS
Below are the SQA requirements for retention of learner assessment and verification records.
EVIDENCE RETENTION REQUIREMENTS
Evidence retention requirements
Retention of candidate assessment records
Stephen Forde
Managing Director
Issue Date: 05/01/2020 Review Date: 31/05/2025 Ref: FDE-POL-009