Task 1: Performing ICT operations
Your assessor will check that you:
Task 2: Processing information
Carry out the following three activities.
1 – A client orders the following items at the following prices. Enter this information into your spreadsheet application (note the formatting — headings are bold).
Client order ref: HHW0023
| Item | Unit Cost (£) | Quantity | Line Cost |
| Black Ballpoints | 0.42 | 300 | |
| Sticky Notes | 0.75 | 100 | |
| Notepads | 1.20 | 250 | |
| Paperclips | 1.56 | 250 | |
| Total Cost |
2 – You need a short standard business letter letting the client know that they have achieved ‘frequent buyer’ status and that you are able to give a 20% reduction on each of the line costs of their order above.
The client details are:
Stationery Buyer, Holmes Handy Works, 17a High Street, Newtown, SX1 6EB.
3 – Choose suitable software to produce an A4 poster to publicise the ‘frequent buyer’ status. This applies to any order where more than half the lines are for quantities of more than 200 units.
Your company’s contact details are:
Cut Price Stationers, 235 West Lane, Newtown SX3 5VV.
Telephone: 01155 883 889, E-mail: orders@cpstationers.co.uk
Task 3: Finding information
Your line manager has asked you to find accommodation for the nights of 14th, 15th and 16th of next month for a room with single occupancy. The destination is Las Vegas, Nevada, USA.
1) Use the provided hotel booking sites from your assessor to select the same three suitable hotels in the mid-price range.
www.hotels.co.uk
www.expedia.co.uk
2) Investigate the findings of the two hotel review sites provided by your assessor for each of the three hotels.
www.tripadvisor.com
www.hotelshark.com
3) Summarise your findings briefly in e-mail form, giving your suggested ranking of the suitability of the three hotels.
4) Send your email to your assessor.
Task 4: Keeping information safe
Answer the following questions.
Q1 – When using the internet to make purchases, describe two precautions you could take to ensure online safety.
Q2 – You have a friend called Jem Jones. How would you deal with each of the following e-mails coming to your inbox?
| Email Number | Sender | Topic | Attachment |
| 1 | Jem Jones | Party next week | None |
| 2 | Jem Jones | Terrorist Attack | Friday |
| 3 | Jem Jones | Last Night at club | pic.jpg |
| 4 | Jem Jones | None | tryit.exe |